This is the "Accounts" page of the "Accounts You Will Need at UVa" guide.
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Accounts You Will Need at UVa  

Last Updated: May 5, 2016 URL: Print Guide RSS UpdatesEmail Alerts
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Wireless | Mobile Devices | Eservices | HIVE Software | UVa Box | Interlibrary Loan/LEO | Library Account  | Netbadge | PrintingRefWorks |

Wireless Account
When do you use your Wireless account?  When you are on Grounds, you will need a wireless account to connect your laptop or any mobile device to UVa's online services.  If you need assistance, you can call the ITS Help Desk at 4-HELP (434-924-4357) anytime.You can also call the ITS toll-free number, 866-469-4866.  The ITS web site also has a Wireless FAQ page and a page of Troubleshooting Tips.

Mobile Devices
How do you set up your mobile device to connect to UVa services?  Go to the mobile devices web page to access the configuration instructions for smart phones and other mobile devices.    You will also register your phones, ipads and other devices which is a good safeguard should you lose your mobile device.

Eservices  Account 
Your Eservices Account is already set up. if you want to reset your Eservices password, you can do so. Note that you can also reset or change your email password, or your permanent password (NetBadge only) using the same site. When you are asked to login using NetBadge, you can use either your Eservices password or your permanent password.  Most people have the same password for NetBadge and Eservices.

When do you use your Eservices account? You must use your eservices account to log into public computers on-Grounds in labs and classrooms. You may also use your Eservices account to log into NetBadge.

When do you use your Hive account?  You can use the HIVE to get remote access to specialized software programs to which U.Va. provides access such as SPSS and SAS. There is also a data computer in the Library Data Commons, room 302 Ruffner Hall.  Datasets and research software such as SPSS and Stata are available on the Data Computer in the LDCC. It can be reserved for up to 4 hours per day.  See the Research Software Support web page for more information about accessing software.

UVa Box
What is UVa Box?  UVa Box is a cloud-based storage and collaboration service that gives students and faculty the ability to access, store, and share their files—anywhere, anytime, on any device.

This service provides 50 GB of storage and is free to current faculty or staff and degree-seeking UVa students (see eligibility info) for as long as the person is at UVa.  Note: UVa Box is not appropriate for certain types of data, including highly sensitive data (see UVa Box User Responsibilities for more information). Federal/state laws and UVa information policies apply to the use of this service.  For additional information, see the UVa Box FAQs. 

Interlibrary Loan Account
When do you use your Interlibrary Loan account?  When the U.Va. Library does not have a book or journal article that you need, use the Interlibrary Loan service. It's fast and it's free for UVa affiliates.  You can also go to your interlibrary loan account to view titles of the items you have checked out, and see a list of items you have on "hold" that are awaiting pickup at the library location you designated when you created your interlibrary loan and LEO account.
You must set up your Interlibrary Loan account. To set up an account, go to the Interlibrary Services page  On the login form in the left sidebar, click on button, FIRST TIME USERS.  You will be sent to an information form that you must complete. If you are a student enrolled in a Distance Education class held off Grounds or you are taking classes online, please select DISTANCE EDUCATION/SCPS as your STATUS instead of Graduate or Undergraduate student.
Once you log into your Interlibrary Loan account, please note you can request a PDF of  either a journal article or a book chapter.
If you need a book, select BORROW AN ITEM. If you need a dissertation, check the ProQuest Dissertation and Theses database, Libra, the Library's institutional repository, and Google.

Library Account
Your Library account is already set up. To log into your account, go to the Library account page,  use your NetBadge login and password to access your account.  From this account you will be able to view the titles of the books you have checked out and renew them if necessary.
When do you use your Library account? Use the online account to view the items you have checked out, renew books and other library materials, and use the provided links to access other library services.

When do you use your Netbadge account?  When a University website, service, or application needs to know your identity, it automatically redirects you to NetBadge first, to verify your identity before granting you access. NetBadge protects many resources at U.Va. such as library databases, access to full text journal articles, etc. For example, you must use your NetBadge account to obtain access to the restricted resources like the library's subscription databases when you are off Grounds. If you want to access one of the databases on this web site, you would click on the database name and  the NetBadge authentication login will appear if you are off-Grounds. Just login and you would then be able to access the databases! 
Logging into Netbadge You can use your Eservices password, your permanent password or a digital certificate to log into Netbadge.

Printing on-Grounds
Can I send a print job from my laptop to the public print system?  If you are using your laptop to print to one of thePrinting and Copying Services (PCS) public printers at UVa, for example, the printer in the hallway on the 3rd floor of Ruffner Hall, you first need to set up you computer by downloading print drivers onto your laptop (instructions are in the right column on this guide)
If I am printing from one the of the PCS public printers, how do I pay for my print job?
RefWorks Account
What is RefWorks and when do you use your RefWorks account? RefWorks is a web-based software application that enables you to:
  •         Download citations from databases and put them into a personal RefWorks research database

  •         Format bibliographies and citations automatically in over 400 styles including APA, MLA, etc.

  •         Use in conjunction with WORD to write papers, dissertations,  etc.

  •         Access your RefWorks account from any computer, anywhere

  •         Create a database and share it with colleagues around the world


You must set up your own RefWorks account. Be sure to use your U.Va. computing ID and U.Va. email address when you set up your RefWorks account.  You can view these RefWorks' tutorials for more information.

After you set up this account, you can search databases and Google Scholar, download the citations into RefWorks, and access them from any location.  Citations in your RefWorks account will have a   button. Click it to locate the article. In most cases, the article will be full text online. If full text is not available online, check to see if there is a print copy of the journal at one of the U.Va. Libraries. If there is not, you can obtain a digital copy through the Library's InterLibrary Services.  See our RefWorks page for more information.


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