UVa GIS Resources

The Scholars' Lab located in Alderman Library is the home of the UVa Geographic Information Science (GIS) support group.  We support all UVa affiliates in four basic areas of GIS: software, data, consultations, and education.

Got a spatial question?  Ask us! uvagis@virginia.edu

ArcGIS Online and ArcGIS Pro 2.9 Issues

November 4.2022

 We have had numerous requests for assistance around two issues in recent weeks.

1.  People using ArcGIS Pro 2.9 on Windows 11 experience crashing when accessing Symbology tools. The best option here is to upgrade ArcGIS Pro to ver 3.0. Pro has an automatic update option. Please check the following link on how to turn this on.

https://pro.arcgis.com/en/pro-app/latest/get-started/update-arcgis-pro.htm

2. Users on-Grounds using Eduroam do not have access to certain services from ArcGIS Online. Users attempting to access layers and background layers via ArcGIS Pro are receiving errors that those layers are not available.  While we attempt to correct this issue, we have found that using the University’s VPN (UVa Anywhere) seems to alleviate the problem.

UVa Anywhere

 As always, please feel free to contact us for more information or assistance.